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TalenTailor

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IT Infrastructure Engineer

Talented and energetic IT Infrastructure Engineers with a bachelor’s degree in computer engineering or a relevant degree, who will be dedicated to company infrastructure Team. Candidates having team spirit and high communication skills, open to learning and progress are welcomed to join us.

Responsibilities

  • Manage the IT infrastructure of the company (installation, configuration, monitoring, troubleshooting and optimization of tools and systems)
  • Strong understanding in virtual environment (VMware), server operating systems (Linux, Windows Server), and backup solutions (Veeam)
  • Manage hardware and software assets.
  • Act as a Tier-1 & 2 Support for IT related issues registered in IT ticket system.
  • Works on one or more base work initiatives
  • Participates in short and long-term project efforts with stakeholders and IT Teams.
  • Works with Project Teams to understand business needs.
  • Provides feedback and recommendations on requirements based on health check results.
  • Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes.
  • Good understanding of networking/routing
  • Conducts testing to ensure requirements are met.
  • Provides ‘Out of Hours Support’ on Infrastructure issues to ensure the business operational needs are met.
  • Write technical materials as needed.

Key Competencies and skills

  • Minimum of 2 – 4 years’ experience in a similar role
  • Excellent written and verbal interpersonal skills in English
  • Infrastructure Support experience and documentation.
  • Strong relationship management skills and Team working experience.
  • Working in collaborative way to support team members.
  • Drive for results and executional excellence
  • Excellent end user Service and engagement skills
  • Able to set and achieve tasks and work unsupervised.

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